A Guide for the design and implementation of a service-learning (SL)

CHAPTER I CHAPTER II

CHAPTER III

CHAPTER IV CHAPTER V

.

* As we have already mentioned, although we can anticipate or avoid its occurrence, this kind of problem is not always foreseeable. To deal with them, it is essential to have a quality relationship with the community partner and the capacity to adapt to changes. This relationship is usually conformed in a better way when it is supported by an agreement signed by each actor in the project committing their time and resources, since in this way there is transparency of what is expected for each participant and the relationship is built on mutual willingness, motivation and respect.

involved in the project. This may be done by writing a formal letter or by sending the agreement document to all persons who may need to have access to it. • Political problems, external and/or internal to the organization : there are certain contextual situations that could interfere in the good development of the joint work, such as, for example, strikes, national stoppages, takeovers, staff turnover, etc. In this case, it may be useful to clarify that these situations may occur and that, in any case, they will be part of the learning of the course. Some solutions to these problems may be to reassign groups, contract another community partner, etc. The main thing is that we can ensure the learning of the students and that these situations are used in favor and as an example of the current reality. infrastructure problems: It should be considered that due to environmental or infrastructure conditions at the site, some of the planned activities may have to be suspended or rescheduled. or

development of the work. In this case, it is possible to carry out activities that promote teamwork. SL coordination has created a repository of activities to promote teamwork. You can see them by clicking here. • Lack of skills in the specific tasks to be performed: sometimes students do not yet have the necessary knowledge and skills for working on the committed products and are overtaxed and frustrated with regard to their real contribution to the service. In these cases, it is essential to have a space that allows for supervision or guidance around the service project. For this purpose, it may be essential to have internships that could help to address these issues . • Lack of support from organizational leaders: It may happen to establish agreements with an area or department within an organization without the support or knowledge of the leaders, which could prevent students from having access to the necessary information to carry out the service or that the product developed may be inapplicable. From this point of view, it is important to ensure that the information is brought to each person

* Likewise, it is important to always safeguard the learning objectives when facing these unforeseen events, without sacrificing them trying to solve the problem .

• Environmental

CHAPTER I I I : DUR I NG THE COURSE DEVELOPMENT

CHAPTER I I I : DUR I NG THE COURSE DEVELOPMENT

40

41