UC Service Learning, Yearbook 2020

School of Design Workshop Quality I Course Level : Third year Teaching Staff: -Teachers: Andrés Villela and Samanta Zeppelin. -Assistants: Benjamín Jiménez.

School of Design Introduction to Service Design Course Level : OPR

Service Learning 2020 Projects UC Service Learning Yearbook 2020

Teaching Staff: -Teachers: Bernardita Figueroa. -Assistants: Francisca Ibáñez .

Community Partners: Balloon Latam and Maule entrepreneur community. Project description: In this service, new opportunities were generated for the group of entrepreneurs in each area, in a COVID environment, through innovation strategies based on the detection of opportunities and strengths in each area; Tourism, Handicrafts and Gastronomy. Attended needs: The academic workshop project was integrated into the framework of the Explora Maule project, coordinated by Balloon Latam and the community of entrepreneurs from 3 different areas of the Maule Region: Tourism, Gastronomy and Handicrafts.

Reflection strategy (s) used: Internal conversation process of the workshop. Assessment strategy (s) used: Case study, Oral presentation, Role play, Concept map, Assessment scale, Observation record and Development of Social Innovation Projects.

Community Partners: Hospital de la Florida. Project description: The students generated a service and experience design and were able to apply the contents related to service design in relation to both the collaborator and the patient experience. Attended needs: Improve the collaborator experience in different areas.

Reflection strategy (s) used: No information available. Assessment strategy (s) used: Case study, Oral presentation, Rubrics and Observation record.

Service Learning 2020 Projects UC Service Learning Yearbook 2020

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